Privacy Policy
How we collect, use, and protect your personal information.
Last updated: January 2024
Introduction
WaterPenetration.ca, a subdivision of AnyLeak.ca, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form or request an inspection
- Subscribe to our newsletter
- Contact us via phone or email
- Use our services
This information may include:
- Name and contact information (email, phone number, address)
- Company or organization name
- Property information related to service requests
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website addresses
- Device and operating system information
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and service requests
- Provide and improve our leak detection services
- Send you service-related communications
- Analyze website usage to improve user experience
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in our operations (subject to confidentiality agreements)
- When required by law or to protect our legal rights
- With your consent or at your direction
- With our parent company, AnyLeak.ca, for operational purposes
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Lodge a complaint with a supervisory authority
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: info@Anyleak.ca
- Phone: (604) 239-9934
- Address: 1985 Queens Avenue, West Vancouver, BC V7V 2X8